At The Humble Guys, we move with purpose—every order is handled with care, intention, and respect for your time.
Order Processing
- Many products are made after you order. Production time varies by item and is separate from shipping time. Please check the product information and contact us before ordering if you need delivery by a particular date.
- When your order ships, we’ll email tracking information.
- During high-demand periods (drops, holidays), processing times may be slightly longer—but we always keep it real with you.
Shipping Times
Estimated delivery times after processing:
-
United States: 3–7 business days - From product completion.
Delivery times may vary depending on your location and local carrier delays.
US Shipping Rates
- Shipping costs are calculated at checkout based on your location.
- We may offer free shipping promos during special drops—stay tapped in.
Lost or Delayed Packages
We understand things happen.
- If your package is delayed, we recommend contacting the carrier first.
- If your order appears lost, reach out to us at [hello@thehumbleguysstore.com] and we’ll help you sort it out.
Incorrect Address
- Please double-check your shipping info before placing your order.
- The Humble Guys is not responsible for orders shipped to incorrect addresses provided at checkout.
INTERNATIONAL SHIPPING
Shipping is currently enabled for the United States, the United Kingdom and all 27 European Union countries. Product availability and shipping options depend on your delivery address; select your country at checkout to confirm.
Many of our pieces are made when you order. This allows us to create intentionally, reduce unnecessary inventory and give every piece the attention it deserves.
INTERNATIONAL PRODUCTION & DELIVERY
Production happens before shipping. Timing varies by product, destination and fulfillment location. Premium, embroidered and specialty pieces may need additional production time.
If you need your order for a holiday or a particular date, email hello@thehumbleguysstore.com before ordering so we can help check the current estimate for your item and destination. Delivery dates are estimates, not guarantees.
Select your delivery country at checkout to see available shipping options and charges. Products fulfilled from different locations may arrive in separate packages.
MADE WHEN YOU ORDER
We don't believe every piece needs to sit on a warehouse shelf waiting for someone to buy it.
Many Humble Guys pieces are produced specifically when you place your order. This helps us reduce unnecessary production and allows us to build our brand more intentionally.
Made when you order. Worth the wait.
TRACKING
As soon as your order ships, we'll send tracking information to the email address provided at checkout.
Tracking updates can occasionally take 24–48 hours to appear after a shipping label is created.
CUSTOMS, VAT & IMPORT FEES
International orders may be subject to VAT, customs duties, import taxes or carrier handling fees depending on the destination, fulfillment location and applicable local laws.
Where duties and taxes are not collected at checkout, these charges may be assessed by your local customs authority or carrier before or upon delivery.
Any such government-imposed charges are the responsibility of the recipient unless specifically stated otherwise during checkout.
Free shipping covers the shipping charge only. Import taxes, duties and carrier handling fees may still apply if they are not collected at checkout.
DELIVERY ESTIMATES
Delivery dates are estimates and are not guarantees.
International delivery can occasionally be affected by customs processing, carrier delays, severe weather, local holidays, high-volume shopping periods or other circumstances outside our control.
We recommend allowing additional time during holiday seasons and major promotional periods.
QUESTIONS ABOUT YOUR ORDER?
We're here for you.
If you have questions about your shipment, tracking or international delivery, contact us at hello@thehumbleguysstore.com.
Split Shipments
- Some orders may ship separately depending on product availability.
- If that happens, you’ll receive multiple tracking numbers.
Refused or Undeliverable Packages
If you plan to cancel or have a delivery problem, contact hello@thehumbleguysstore.com promptly. Refusing a parcel is not a substitute for giving us a clear cancellation notice.
We review refused and undeliverable shipments individually. Any refund or return charges depend on the circumstances, our return policy and applicable law. This section does not remove EU or UK statutory cancellation rights or remedies for faulty goods, non-delivery or an error by us or our carrier.
Our Promise
We’re not just shipping clothes—we’re sending a message.
Peace. Love. Humility.
Every package that leaves us carries that energy.
💬 We’ve Got You
Questions about shipping to your country? Please email hello@thehumbleguysstore.com
