Politique d’expédition

At The Humble Guys, we move with purpose—every order is handled with care, intention, and respect for your time.

Order Processing

  • All orders are processed within 2–5 business days (excluding weekends and holidays).
  • Once your order is processed, you’ll receive a confirmation email with tracking info.
  • During high-demand periods (drops, holidays), processing times may be slightly longer—but we always keep it real with you.

Shipping Times

Estimated delivery times after processing:

  • United States: 3–7 business days - From product completion.

Delivery times may vary depending on your location and local carrier delays.

US Shipping Rates

  • Shipping costs are calculated at checkout based on your location.
  • We may offer free shipping promos during special drops—stay tapped in.

Lost or Delayed Packages

We understand things happen.

  • If your package is delayed, we recommend contacting the carrier first.
  • If your order appears lost, reach out to us at [hello@thehumbleguysstore.com] and we’ll help you sort it out.

Incorrect Address

  • Please double-check your shipping info before placing your order.
  • The Humble Guys is not responsible for orders shipped to incorrect addresses provided at checkout.

INTERNATIONAL SHIPPING

The Humble Guys ships worldwide to many destinations across Europe, the United Kingdom, Canada, Australia, Asia and beyond.

Many of our pieces are made when you order. This allows us to create intentionally, reduce unnecessary inventory and give every piece the attention it deserves.

ESTIMATED INTERNATIONAL DELIVERY

United Kingdom
Estimated delivery: 5–15 business days

Germany, France, Netherlands, Belgium, Ireland, Italy, Spain & Austria
Estimated delivery: 7–15 business days

Portugal, Sweden, Denmark & Finland
Estimated delivery: 7–18 business days

Norway & Switzerland
Estimated delivery: 7–20 business days

Canada
Estimated delivery: 7–15 business days

Australia & New Zealand
Estimated delivery: 10–20 business days

Japan, Singapore, South Korea & Hong Kong
Estimated delivery: 10–20 business days

PREMIUM & MADE-TO-ORDER COLLECTIONS

Some THG Premium, Awesome Human and specialty products require additional production time before shipping.

For these items, please allow approximately:

10–25 business days for production and international delivery.

If your order contains products fulfilled from different locations, your order may arrive in more than one package.

MADE WHEN YOU ORDER

We don't believe every piece needs to sit on a warehouse shelf waiting for someone to buy it.

Many Humble Guys pieces are produced specifically when you place your order. This helps us reduce unnecessary production and allows us to build our brand more intentionally.

Made when you order. Worth the wait.

TRACKING

As soon as your order ships, we'll send tracking information to the email address provided at checkout.

Tracking updates can occasionally take 24–48 hours to appear after a shipping label is created.

CUSTOMS, VAT & IMPORT FEES

International orders may be subject to VAT, customs duties, import taxes or carrier handling fees depending on the destination, fulfillment location and applicable local laws.

Where duties and taxes are not collected at checkout, these charges may be assessed by your local customs authority or carrier before or upon delivery.

Any such government-imposed charges are the responsibility of the recipient unless specifically stated otherwise during checkout.

No hidden fees from us—ever.

DELIVERY ESTIMATES

Delivery dates are estimates and are not guarantees.

International delivery can occasionally be affected by customs processing, carrier delays, severe weather, local holidays, high-volume shopping periods or other circumstances outside our control.

We recommend allowing additional time during holiday seasons and major promotional periods.

QUESTIONS ABOUT YOUR ORDER?

We're here for you.

If you have questions about your shipment, tracking or international delivery, contact us at hello@thehumbleguysstore.com.

Split Shipments

  • Some orders may ship separately depending on product availability.
  • If that happens, you’ll receive multiple tracking numbers.

Refused Packages

If an order is refused due to customs fees or delivery issues:

  • The order will not be refunded

Our Promise

We’re not just shipping clothes—we’re sending a message.
Peace. Love. Humility.

Every package that leaves us carries that energy.

💬 We’ve Got You

Questions about shipping to your country? Please email hello@thehumbleguysstore.com